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We are committed to building strong relationships with our partners and suppliers.

We work in partnership with our suppliers to manage a complex global supply chain in ways that benefit our customers, our business and our communities.

Our values of care, curiosity and courage, as well as policies like The way we work and our Supplier Code of Conduct, help define how we work with our suppliers.

Our preference is to buy local products and engage local services. In 2021, we spent $19.4 billion with more than 37,000 suppliers in more than 120 locations. In areas where the skills, goods and standards we need are not available, we invest in developing that capacity, and in turn, to establish and support local economic development. Everywhere we work, we respect and support all internationally recognised human rights, in line with the United Nations’ Universal Declaration of Human Rights. We believe that respect for human rights begins with everyday actions, and we want to work with partners who meet or exceed our minimum standards and performance expectations, share our values, and understand our commitments. This commitment is reflected in the pre-screening process of our suppliers.

Supplier Code of Conduct

Our Supplier Code of Conduct defines the expectations we have for our suppliers, their subsidiaries/affiliates and subcontractors regarding key issues and values, such as occupational health and safety, compliance with laws and regulations, respect for human rights, environmental performance and emergency preparedness and business resilience. We may elect to not work with or cease to work with suppliers who do not meet our expectations. If you have any questions regarding our Code of Conduct, please contact us by email.

Our approach

We create and develop opportunities for cooperation with suppliers from Serbia through a competitive approach

We support suppliers and help them in their development, so that they become part of our value chain

We improve and expand the existing capacities of suppliers from Serbia, in accordance with the principles of sustainable business